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At Couporando GmbH we value your privacy and the security of our customers is a core of our relations. Our privacy policy has been updated according to The General Data Protection Regulation. The following data-protection statement explains which data is collected from you on our websites, which parts of this data we process and use and in which way, and to whom you can turn with any concerns or requests


    During all data processings (eg. collection, processing, transmission), we act in accordance with statutory regulations. Your data required to complete the transaction will be stored and transmitted to fulfil the order to the extent necessary for the ordered service providers. We use the given data to complete and fulfil your order.

    Along with the complete implementation of the agreement, user data, which legally must be stored, will be saved. These data will no longer be available for further use. Other personal data will be deleted, unless you explicitly give permission for further processing and use. The possible granted permission to store your customer data or transmission of your data for verification of solvency, can be withdraw at any time with effect for the future.

    When reporting the need to receive the Newsletter, your email address will be used for advertising purposes, until you unsubscribe from the Newsletter. You can withdraw such consent at any time with effect for the future by clicking on the link 'unsubscribe from Newsletter'.  You can also write to us an email with a request at datenschutz@couporando.com

    ouporando GmbH | Schloßstr. 110 | 412163 | Berlin |


    "Personal information" are legally defined as "individual information about personal and property relations of an identified or identifiable person." These include, e.g. information such as name, address, email address and other data that can lead to a specific person.


    Through the latest security standards (SSL), all your ordering data (eg. address, product, etc.) will be automatically encrypted when transferring, as entered data, so that no undesirable person will have access to them.

    Couporando processes your data during the registration of your customer account and while you are placing an order. We only gather and implement your personal data so that we can settle the order process, as well as customize your personal shopping experience. Your data will be transferred to third parties only as required to perform the contract or for billing purposes. For example, the service providers we employ who handles (e.g., carriers, payment service providers, banks) will be provided with the data necessary for completing your order.

    We can create  anonymous user profiles for purposes of market research, advertising or customised contents – using a user data. As part of certain marketing activities, our service providers may obtain necessary data to process orders. They reserve the right to use this information only for their designated activities and are prohibited from sharing it with unauthorised third parties. You may object to any such use of your data by notice via post, fax, or email to kontakt@Couporando in no particular format.

    Further, we collect, process and use address and order data for our own marketing purposes. You may object to any such use, processing and transfer of your personal data for marketing purposes at any time by notice via post, fax, or email to kontakt@Couporando in no particular format.


    Durch die modernsten Sicherheitsstandards (SSL-Technologie) werden bei der Übertragung Ihrer Bestell-Daten (z.B. Adresse, Artikel etc.) alle Ihre Eingaben automatisch so verschlüsselt, dass Unbefugte keinerlei Einblick haben.


    What are cookies?

    Cookies are small files containing text information that archive on your hard disk while you are browsing offers. We need cookies to identify and authorize you after your successful registration in the protected areas for the entire duration of your visit. Cookies are also used to store preferences of the visitor. In this way, we can deliberately choose the content of our website based on your needs and improve our offer for you. Using cookies, we cannot make a connection with the user. You can deactivate the options to save cookies at any time in your browser settings, and delete existing cookies. Each user can also view the offers without cookies. If you do not accept cookies, however, this can lead to restrictions on the function of our offer.

    After the browser session (end of the session), some cookies used by us will be automatically deleted again from your hard drive (session cookies). Session cookies are, for example, needed to offer you more pages in your shopping cart functions. In addition, we also use cookies that remain on your hard drive outside the browser session for a specified period of time (depending on the cookie, it might be a period between one day and five years). During subsequent visits, it will be automatically recognized what country and what language you have chosen during a recent visit to our website. These persistent cookies are stored on your hard drive and after a given period they will be deleted by the browser. When in case of cookies, there can also be ones offered by third parties.

    Which cookies are used by Couporando?

    Most of the cookies used by us are automatically deleted from your hard disk at the end of the browser session (hence the term "session cookies"). Session cookies are needed, for example, to make the shopping-basket function available to you over several pages. In addition to these we also make use of cookies that remain on your hard disk. On a subsequent visit it is then automatically recognized that you have previously visited us, and we know which input and settings you prefer. These temporary or even permanent cookies (lifespan of 1 month to 10 years) are stored on your hard disk and are automatically deleted after the pre-specified period. These cookies in particular serve to make our offer more user-friendly, more effective and more secure. Thanks to these files it is possible, for example, that the site shows you information that has been specially selected to match your interests. The sole purpose of these cookies is to adapt our offer to your customer wishes as well as possible and to make surfing with us as comfortable as possible for you.


    This website uses Google Analytics, an analyzing network service by Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ( "Google"). Google Analytics uses cookies, which allow analysis of your use of the website. Information about your use of the website (including your IP address), generated by the cookies, will be transmitted to a Google server in the USA and stored there. Please note that our website uses the extension "anonymizeIp ()" (anonymous IP address), which causes your IP address to be shortened before enrolling and passing to the last octet in the EU Member States or other countries that are parties in the European Economic Area Agreement, therefore there will be no access to the public. Only in exceptional cases the full IP address is transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information to analyze your use of the web sites in order to compile a report on the activity of websites and to provide us benefits associated with the use of the website or using the Internet. Transmitted by your browser as part of Google Analytics IP address will not be combined with other Google data. You can prevent the registration of the data generated by the cookies and relating to your use of the website (including your IP address) as well as the processing of these data by Google by properly setting your browser or by downloading and installing a plugin. On this website we also use event tracking (Google Conversion Tracking). Conversion Tracking helps us improve our online marketing. With its help we receive usage statistics for the user, who arrives on our website through Google. This way we know how successful are various Google indications. If you arrive through Google to our website, Google AdWords will leave a cookie on your computer. This file will lose its validity after 30 days and will not provide us with any information by which we can identify you personally. If you visit certain areas of our website, and the cookie has not yet expired, we and Google  will be able to recognize that you clicked on a suggestion and were further directed to this page. If you do not wish to participate in the tracking, you can disable the responsible cookie - through settings in the browser, which generally deactivate automatic retain of cookies. You can also disable the tracking cookies through the settings in your browser, consisting in the fact that cookies will be blocked by the "googleadservices.com" domain.


    Facebook, Google+ and YouTube
    This website uses social media Facebook and Google (Google+ and Youtube). By that we mean the offers of American enterprises Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA) and Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
    When you visit a website that has such plugin, your browser creates a connection to Facebook or Google, and the contents are loaded by these sites. Your visit to this website may be possibly monitored by Facebook or Google, even when not using this function actively. If you have an account on Facebook or Google, you can use the social plugins, and share information with your friends. The administrator does not have influence on the content of the plugin and the transmission of information.
    On your website Facebook and Google provide retail information on the scope, type, purpose and further transfer of your data. Here you will find a continuos information about your rights and possible settings for the protection of your privacy. Facebook guidelines for data protection: https://www.facebook.com/about/privacy
    Google guidelines for data protection: http://www.google.com/intl/de/policies/privacy


    On this website there are other plugins intergrated from social media website Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA. Pinterest plugin recognizes your “Pin it” button on our website.
    When you click on Pinterest’s "Pin it” button while logged into your account on Pinterest, you can insert the content of our sites on your profiles. Thanks to this, Pinterest may assign our pages to your user account. We draw attention to the fact that we, as the offering party, do not have any knowledge of the content and transmitted data as well as their use by Pinterest. Further information on privacy policy can be downloaded from:

    Pinterest guidelines for data protection: http://about.pinterest.com/de/privacy

    On this website there are also Twitter service functions. These functions are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. Through the use of Twitter and the "retweet" function, websites visited by the user are linked to their Twitter account and made available to other users. At the same time the data is also transferred to Twitter. What is more, your browser establishes a direct connection with Twitter and transfers data to it.
    We draw attention to the fact that the offering party do not have any knowledge of the content of the data transmitted as well as their use by Twitter. Further information can be found in the privacy policy statement on Twitter: https://twitter.com/privacy

    On this website there is an integrated plugin for another social network Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. Instagram plugin recognizes you by the "Instagram" button on our website.
    When you click the "Instagram" button while being logged into your account on Instagram, you can insert the content of our website on your profile. Thanks to this, Instagram can assign our website’s visits to your account. We draw attention to the fact that we, as the offering party do not have any knowledge of the content and transmitted data as well as their use by Instagram.
    You can download further information on privacy policy,  from Instagram - privacy policy: http://instagram.com/about/legal/privacy/

    Logging Out
    By logging out social networking sites beforehand as well as deleting the leftover cookies, you can prevent social networking sites from gathering information about it and assigning them to your social media accounts during your visits to this website. If you do not wish social media to directly assign data of your social media account, collected when displaying the website, you must log out of the corresponding social media sites before visiting our website. You can also completely prevent the charging of the plugin using an extended add-on on your browser, eg. by the blocking script "NoScript", which is available at: http://noscript.net


    Google Adwords

    As AdWords customers, we also use Google Conversion Tracking, an analyzing service by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Adwords leaves a cookie ("Conversion Cookie") on your computer if you arrive at our website through Google. This file become invalid after 30 days and does not serve for personal identification. If you visit our specific websites, and the cookie has not yet expired, we and Google can recognize that someone clicked on the advertiment, and in that way was redirected to our website. Each AdWords customer receives a different cookie. Cookies cannot therefore be monitored by the customers websites. Information downloaded using the cookie conversion is used to create conversion statistics of Adwords customers who have decided on a tracking. AdWords Customers learn about the total number of users who clicked on their advertisment and were directed to a tracking page set up on the given day. However, they do not receive any information, by means of which they can identify users personally. If you do not wish to participate in the tracking, you can disable the responsible cookie - through settings in the browser, which generally deactivate automatic retain of cookies. You can also disable the tracking cookie through the settings in your browser, so that the cookie will be blocked by the domain "googleadservices.com."

    Performance Analysis

    New Relic is a performance analysis service of New Relic Inc., 101 Second Street, 15th Floor, San Francisco, CA 94105 ("New Relic"). Neither the data collection nor the evaluation is user-related or usage-related at New Relic. Rather, the tool is solely for the purpose of measuring and monitoring the technical performance of Couporando as a web site, i. For example, see if Couporando can be accessed and how quickly each page is displayed when called. In addition, New Relic collects data about Couporando, such as system data on add-ons used, usage times, browsers used, hardware and software used (so-called "application data"). New Relic also uses one or more cookies in your browser. The application data is stored on New Relic's servers and used to perform cross-site performance comparisons across websites, as well as to analyze the performance of the Couporando website. More information about New Relic can be found at www.newrelic.com. The privacy policy is available at http://newrelic.com/privacy.

  9. LAW

    According to the federal law on the protection of personal data you have the right to free information on data registered for you as well as the right to rectify, block or delete this data. If further information is desired or it is desirable to rectify, block or delete the data for this purpose there is an available support under the e-mail address datenschutz@couporando.com


    According to the Federal Data Protection Act our customers havea right to get a free information about their stored data, as well as, if necessary, a right to correction, blocking or deletion of data. We take the protection of your data very seriously. To ensure that personal information is not disclosed to third parties, please direct your request by e-mail or by post with a clear identification of your person - email: datenschutz@couporando.com
    Couporando GmbH | Schloßstr. 110 | 412163 | Berlin |
    State from: Mai 2018

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